Sales
sales@picms.comReply within 1 business day
Pricing questions, live demos, procurement queries, and bulk-licence enquiries for consultants and enterprise buyers. Ask about the 14-day Pro-tier trial that ships with every signup.
Now with AI-powered compliance, 37 modules, and industry starter packs from just £69/month.
See What's New →Sales, support, security disclosure, partnership, GDPR — use the form below or email the team directly. We reply within one business day.
Each route below goes straight to the person who handles it. Pick the inbox that matches your enquiry — using the right address gets you a faster, better-informed reply.
Reply within 1 business day
Pricing questions, live demos, procurement queries, and bulk-licence enquiries for consultants and enterprise buyers. Ask about the 14-day Pro-tier trial that ships with every signup.
Reply within 1 business day · Urgent issues escalated same-day
Help with a feature, bug report, or workflow you can't find. Existing customers can also raise a ticket from inside the app — those route to the same team and benefit from in-app context.
Acknowledged within 24 hours
Responsible-disclosure reports for vulnerabilities or security concerns. We publish our security posture, Cryptographic Bill of Materials and post-quantum roadmap on the Trust & Security page.
DSAR fulfilled within 30 days as UK GDPR requires
Data subject access requests, data-processing questions, sub-processor enquiries, and Data Processing Agreement requests. See also the GDPR page and Data Processing terms.
Reply within 1 business day
White-label compliance platform applications. ISO consultants managing 3+ clients see the strongest ROI. See the partner programme →
Reply within 3 business days
Contract reviews, sub-processor notifications, regulatory enquiries, and audit-pack requests for procurement teams. For DPAs see GDPR & Data Protection.
Service area. PICMS is a UK-built ISO compliance platform serving SMEs and ISO consultants across the United Kingdom. Customer data is hosted in AWS eu-west-2 (London) under UK GDPR. No customer data leaves the UK without an explicit, customer-approved transfer impact assessment.
Built by an auditor. PICMS is designed by an IRCA Registered Principal Auditor with first-hand UK certification body experience. The platform reflects how auditors actually evaluate management systems — not how product teams imagine they do.
Hours and language. Customer support and sales operate Monday to Friday, 09:00–17:00 UK time, excluding UK bank holidays. All correspondence in en-GB. Outside these hours, raise a ticket in-app or via the inbox above; we'll respond the next business day.
Standards covered. 14 ISO management-system standards plus 13 UK and sector frameworks (CHAS, Constructionline, SafeContractor, CQC, DSPT, Cyber Essentials, IMCA D018/D023/D040, DWR 1997, L103/L104 and more). See the full feature list or browse the standards grid on the homepage.